Your ticket is valid for the whole day, please arrive at anytime from 10am onwards.
Refund Policy – we do not offer refunds for any reason, however, you can cancel your tickets and receive a voucher to book again within 2 months. There is a £1.50 fee per ticket to do this up to a maximum of £6.00 per booking. (1 person = 1 ticket). This fee will reduce the voucher amount that you receive. Please call on 01366 382162 or e-mail on email@example.com to arrange this.SEN children & adults – please book the SEN child or adult in via our on-line booking system. The SEN person would pay full price. Carers – Do not book in on-line, when you arrive at the Farm please be prepared to show your DLA paperwork to the staff and pay the reduced carer’s price of £5.50 on the door. (Or £6.50 if the rest of the party have not pre-booked). Sorry, we do not allow dogs on the farm, except registered assistance dogs.
If you wish to use a VOUCHER, please input the voucher code where is says “promo code”. If you need help using a voucher please contact the office on 01366 382162 (Office is open Monday – Friday 9am – 5pm)
PLEASE REMEMBER TO WASH YOUR HANDS REGULARY TO KILL BUGS THAT YOU MAY PICK UP FROM THE ANIMALS. SOAP IS THE BEST DEFENCE AGAINST ANIMAL RELATED DISEASES. PLEASE MAKE SURE YOU WASH YOUR HANDS REGULARLY WITH SOAP FOR AT LEAST 20 SECONDS AS YOU GO ROUND THE FARM. NO DOGS EXCEPT GUIDE DOGS, SORRY!
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