Refund Policy – we do not offer refunds for any reason, however, you can cancel your tickets and receive a voucher to book again within 2 months. There is a £1.50 fee per ticket to do this up to a maximum of £6.00 per booking. (1 person = 1 ticket). This fee will reduce the voucher amount that you receive. Please call on 01366 382162 or e-mail on firstname.lastname@example.org to arrange this. Disabled children & adults – please book the disabled child or adult in via our on-line booking system. The disabled person would pay full price. Carers – Do not book in on-line, when you arrive at the Farm please be prepared to show your DLA paperwork to the staff and pay the reduced carer’s price of £5.00 on the door. We will always allow the carer in even if we are full provided the disabled person has pre-booked.
*** If you wish to use a VOUCHER, please input the voucher code where is says “promo code”. You can only use the voucher ONCE so please make sure the order value is more than the voucher value that you have. If you need help using a voucher please contact the office on 01366 382162 (open Monday – Friday 9am – 5pm) ***
PLEASE DO NOT VISIT THE FARM IF YOU OR ANY OF YOUR GROUP/FAMILY ARE DISPLAYING ANY SYMPTOMS OF COVID-19 OR IF SOMEONE YOU HAVE BEEN IN CONTACT WITH HAS BEEN SHOWING ANY SYMPTOMS OF COVID-19. (A high temperature, persistent cough, lack/loss of smell or taste).